How to order
We order tiles and fixtures from the manufacturers for each customer. This is how it works.
Seller
EDEN koupelny s.r.o., registered office Sevastopolská 378/16, 101 00 Prague 10 – Vršovice, Company ID 28169425, VAT CZ28169425, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 130244, data box 7w52zn9, e-mail info@eden-koupelny.cz, phone +420 724 211 407
Ordering tiles
Tiles are ordered in full boxes. A 50 % deposit is paid on order, 100 % in advance for delivery. We recommend seeing the tiles in the showroom first; photos distort the real look. We do not post individual samples.
Returns and exchanges: goods bought in the showroom cannot be returned or exchanged, as tiles differ by batch and calibre. If you order remotely (by e-mail or phone), as a consumer you may withdraw within 14 days of receipt, see our terms and conditions.
Delivery times
Delivery takes at least two weeks from the order.
Transport
- Transport is arranged individually by type and quantity. For most tiles over 10 m² it is free, but not an entitlement.
- Delivery requires 100 % payment in advance.
- Up to 10 m² can be collected at the showroom in Vršovice, larger quantities from warehouses in Prague-Vysočany or Prague-Modřany.
- We deliver throughout the Czech Republic, over 15 m² also to Slovakia on request.
- Sanitary ware takes 1 to 6 weeks; its delivery is agreed individually for a fee.